TreyStock — Privacy Policy

Effective Date: September 2026

This Privacy Policy explains how TreyStock ("we", "us", or "our") collects, uses, stores, and protects information when you interact with our website, marketplace, Discord community, and related services.

By accessing or using TreyStock services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect information that is reasonably necessary to operate, maintain, and improve our services.

Depending on how you interact with TreyStock, this may include:

• Information you voluntarily provide, such as your name, username, email address, order ID, or support information.
• Transaction and order information necessary to process or verify purchases.
• Information submitted when contacting customer support.
• Basic technical information automatically generated when accessing our website, such as browser type, timestamps, IP address, device information, and general usage data.
• Information provided through third-party services used to process payments or deliver products.

We do not intentionally request or collect sensitive personal information unless it is necessary for a specific service or voluntarily provided by you.

2. How We Use Information

Information collected by TreyStock may be used for legitimate operational purposes, including:

• Processing and fulfilling orders.
• Delivering purchased products and services.
• Providing customer support.
• Handling replacements, warranties, refunds, and disputes.
• Verifying transactions and preventing fraudulent activity.
• Detecting abuse, unauthorized access, or suspicious activity.
• Maintaining internal business and transaction records.
• Improving website performance, security, and reliability.
• Communicating with customers regarding their orders or support requests.

We do not use customer information for purposes unrelated to operating and improving TreyStock services unless permitted or required by applicable law.

3. Payment Information

Payments may be processed through third-party payment providers.

Depending on the payment method used, payment information may be handled directly by the applicable payment processor.

TreyStock does not intentionally store complete credit or debit card numbers on our own systems when payment processing is handled by a third-party provider.

Payment providers may collect and process information according to their own privacy policies and terms.

Customers should review the privacy policies of the applicable payment provider for additional information about how payment data is handled.

4. Discord & Community Information

When interacting with TreyStock through Discord or other community platforms, certain information may be visible or processed as part of normal platform functionality.

This may include:

• Discord username and user ID.
• Messages sent within TreyStock channels.
• Support ticket information.
• Information voluntarily provided to staff.
• Moderation or security-related records.

This information may be used to provide support, enforce community rules, investigate abuse, and maintain the security of the TreyStock community.

Discord and other third-party platforms operate independently and are subject to their own privacy policies.

5. Cookies & Technical Data

Our website and third-party services may use cookies, analytics technologies, or similar mechanisms to improve functionality and user experience.

Technical information may include:

• IP address.
• Browser and operating system information.
• Device type.
• Approximate location derived from technical data.
• Access times and timestamps.
• Pages or services accessed.
• Basic website interaction information.

This information may be used for security, troubleshooting, analytics, and improving the performance of our services.

6. Data Security

TreyStock takes reasonable measures to protect information against unauthorized access, misuse, alteration, disclosure, or loss.

Access to customer and order-related information is limited to individuals who require the information for legitimate operational, support, security, or administrative purposes.

However, no online service can guarantee absolute security. Customers acknowledge that information transmitted over the internet may carry inherent security risks.

7. Information Sharing

TreyStock does not sell or trade customer information.

Information may be shared when reasonably necessary for legitimate business or legal purposes, including:

• Payment processors required to complete transactions.
• Service providers necessary to deliver or operate TreyStock services.
• Fraud prevention or security services.
• When required by applicable law, regulation, court order, or valid legal request.
• When necessary to investigate fraud, abuse, disputes, security incidents, or violations of our Terms of Service.

We only aim to share information that is reasonably necessary for the applicable purpose.

8. Third-Party Services

TreyStock may rely on third-party services for payment processing, website hosting, analytics, product delivery, authentication, communications, or other operational functions.

Third-party providers may independently collect and process information according to their own terms and privacy policies.

TreyStock is not responsible for the privacy practices, security policies, or data handling procedures of third-party services that operate independently from us.

9. Data Retention

We may retain information for as long as reasonably necessary to:

• Complete transactions.
• Provide customer support.
• Maintain business and transaction records.
• Resolve disputes.
• Prevent fraud or abuse.
• Comply with legal or regulatory obligations.
• Protect the security and integrity of our services.

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise disposed of where appropriate.

10. User Responsibility

Users are responsible for protecting information associated with their own accounts and purchases.

You agree to:

• Provide accurate information when placing orders or requesting support.
• Keep account credentials and order information secure.
• Avoid sharing sensitive information unnecessarily.
• Notify TreyStock support if you believe your account or information has been compromised.

TreyStock cannot be responsible for information voluntarily disclosed by users to unauthorized individuals or third parties.

11. Privacy Requests

If you have questions regarding your information or this Privacy Policy, you may contact TreyStock through our official support channels.

Depending on applicable law, users may have certain rights regarding their personal information, including rights to request access, correction, deletion, or other actions concerning their information.

Requests may require reasonable verification to protect customer accounts and prevent unauthorized requests.

12. Policy Changes

TreyStock reserves the right to update or modify this Privacy Policy at any time.

Changes become effective when the updated policy is published on our website unless otherwise stated.

We recommend periodically reviewing this page to remain informed about how TreyStock handles information.

13. Acceptance

By continuing to access or use TreyStock services, you acknowledge that you have read, understood, and accepted this Privacy Policy.

If you do not agree with this Privacy Policy, you should discontinue use of TreyStock services.

TreyStock
Premium Digital Products & Services